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ORBIT BENEFITS CASE STUDY

Aspective cuts red tape by going into Orbit

Aspective, the UK-based e-business solutions provider, is reducing administrative time and costs by using the new on-line benefits system from Orbit Benefits. Since adopting the on-line service in March 2002, administration and paperwork in HR and accounts departments has been reduced substantially, leading to more efficient working practices. The collation of data into the on-line system, accessible by administrative personnel and employees alike, provides a self-service approach to benefits administration enabling realtime updates.

With no need for paperwork and manual inputting of data by HR staff, internal processes have been streamlined so that information from the company's 200 staff in four European countries is available in an instant. The single point of access also improves the generation of accounting documentation, including P11D tax returns, which can now be produced automatically from the on-line records.

The simple user interface and self-service capability of the system have been well received by both administrators and employees. Jo Nash, Vice President of Human Resources at Aspective, emphasises the win-win nature of the service, with both company and employees benefiting from increased flexibility and control. Employees can now access all their benefits information online, meaning that actions and changes can be processed rapidly, avoiding the complications and costs associated with delays. The inclusion of TIMA, an interactive pensions calculator, allows employees to take much greater control over their pension planning.

Ms Nash cites self-empowerment as a key advantage of the system,

“In the current environment, people have concerns about the future and their pension schemes. Orbit allows them to be in control and plan ahead.”

Jo Nash Vice President of Human Resources, Aspective

This has led to employees showing a greater appreciation of the value of their company-sponsored benefits, and the more active involvement is stimulating a culture of personal financial responsibility.

The privacy and confidentiality of the system, which is password protected and only accessible by authorised personnel, is also valued by staff who no longer have to approach their colleagues about sensitive financial issues.

Before migrating to the new on-line service, Aspective had been using Orbit as its benefits supplier since March 2000. The system was introduced with minimum disruption within four weeks of the initial agreement, with full training given to both employees and administrators. Ms Nash says that the uncomplicated user interface and the familiarity of staff to other on-line technologies have encouraged a company-wide take-up of the system.

Company background

Aspective is a leading European ebusiness solutions provider, employing over 200 people across Europe, and has strategic partnerships with Siebel Systems, IBM, Sun Microsystems, Cable & Wireless, BroadVision, Actuate, Business Objects, and ViryaNet.

The company was founded in December 1999 and initially acquired two leading UK consultancies. These two practices had a proven track record in successful eCRM and eCommerce implementations over the previous ten years. In October 2000, Aspective acquired market leading eBusiness integrator Oxygen Solutions.

The combined company provides leading eBusiness solutions tailored to specific industry sectors, including pharmaceuticals, financial services, retail and media and telecommunications.

Aspective is headquartered in Staines, Middlesex near London with offices in six locations across Europe. With £40 million second round venture capital funding awarded in May 2000, Aspective is Europe's premier eBusiness solution provider.

About Orbit Benefits

Orbit implements and runs on-line employee benefit packages for UK corporate clients using its own Internet-based technology platform (visit www.orbitbenefits.com). The Orbit proposition gives companies and their employees a combination of on-line empowerment and off-line expertise from qualified financial advisors. With a 'self-service' capability and personalised interactive tools, employees enjoy full control over their benefits, including pensions from leading UK providers and protection schemes, like healthcare, with any insurer. Employers gain through heightened awareness and appreciation of benefits, improved productivity in their HR team and greater control over costs.

Orbit provides Total Reward Statements and flexible benefits on the same technology platform to give companies the option of an integrated benefits solution from one supplier. With the A Day pension changes coming into force in April 2006, Orbit is already well-positioned to help UK companies plan for the future. Orbit Benefits Limited is authorised and regulated by the Financial Services Authority and is a member of the SBJ group.

This case study was updated in April 2006.